Terms of Service

TERMS OF SERVICE

Last Updated: October 7, 2025

OVERVIEW

Welcome to NOTAG! The terms "we," "us," and "our" refer to NOTAG. NOTAG operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). NOTAG is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") constitute a legally binding agreement between you and NOTAG. By visiting, accessing, browsing, or using our Services in any manner, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy and Return and Refund Policy.

READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, INCLUDING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS, WARRANTY DISCLAIMERS, AND LIMITATIONS OF LIABILITY.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

SECTION 1 - ACCEPTANCE AND MODIFICATION OF TERMS

1.1 Binding Agreement These Terms constitute a binding legal agreement. Your use of the Services, even if you have not created an account, constitutes acceptance of these Terms.

1.2 Unilateral Modification Rights We reserve the absolute right to modify, amend, update, or replace any part of these Terms at any time, for any reason, without prior notice or liability. Changes are effective immediately upon posting to our website unless otherwise specified.

1.3 Continued Use Equals Acceptance Your continued use of the Services after any changes constitutes your binding acceptance of the modified Terms. We have no obligation to notify you of changes except as required by law. It is your sole responsibility to check this page periodically for updates.

1.4 Most Recent Version Controls The most current version of these Terms will supersede all previous versions. The date of the most recent revision is indicated at the top of this document.

SECTION 2 - ELIGIBILITY AND ACCOUNT REQUIREMENTS

2.1 Age and Capacity Requirements By using the Services, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using the Services under any applicable law
  • You have not been previously suspended or banned from using the Services
  • All registration information you submit is accurate, truthful, current, and complete

2.2 Minor Use Authorization If you permit any minor dependent to use the Services on devices you own or control, you accept full responsibility for their use and agree to be bound by these Terms on their behalf.

2.3 Account Information You must provide accurate, complete, and current information when creating an account or making purchases. You agree to promptly update all information to maintain its accuracy. Failure to provide accurate information may result in account suspension or termination without refund.

2.4 Account Security and Responsibility You are solely and exclusively responsible for:

  • Maintaining the confidentiality and security of your account credentials
  • All activities that occur under your account, whether or not authorized by you
  • Any unauthorized access to or use of your account
  • Immediately notifying us of any unauthorized use or security breaches

We are not liable for any loss or damage arising from your failure to maintain account security.

2.5 Account Restrictions You may not:

  • Transfer, sell, assign, or license your account to any other person
  • Create multiple accounts for yourself
  • Create accounts using false, misleading, or fraudulent information
  • Share your account credentials with others
  • Use another person's account without authorization

2.6 Account Termination Rights We reserve the right to suspend, disable, or terminate your account at any time, for any reason or no reason, with or without notice, and without liability. Reasons for termination may include, but are not limited to, violation of these Terms, suspected fraud, abusive behavior, chargebacks, or any conduct we determine to be harmful to our business interests.

SECTION 3 - PRODUCTS AND SERVICES

3.1 Product Representations While we make efforts to display products accurately, we make NO guarantees, representations, or warranties regarding:

  • Accuracy, completeness, or reliability of product descriptions, images, specifications, or information
  • Product quality, performance, fitness for any purpose, or merchantability
  • Color accuracy or appearance (colors may vary due to screen settings and device differences)
  • Product availability or continued availability
  • That products will meet your expectations, requirements, or specifications

3.2 Product Variations You acknowledge and accept that:

  • Actual products may differ from images and descriptions
  • Minor variations in color, size, design, and specifications are normal and acceptable
  • Product features and specifications are subject to change without notice
  • Product packaging may vary from what is shown
  • Some products may have cosmetic imperfections that do not affect functionality

3.3 Product Availability We reserve the absolute right to:

  • Discontinue any product at any time without notice or liability
  • Limit quantities of any product offered to any person, household, geographic region, or jurisdiction
  • Refuse to sell any product to any person for any reason
  • Change product specifications, features, and pricing at any time
  • Substitute similar products at our discretion

3.4 No Warranty on Third-Party Products Products may be sourced from various suppliers and manufacturers. We make no representations or warranties regarding third-party products and disclaim all liability for defects, quality issues, or any other problems with such products.

3.5 Product Use Products are sold for personal, non-commercial use only unless explicitly stated otherwise. You agree not to:

  • Resell products for commercial purposes
  • Export or re-export products in violation of applicable laws
  • Use products in any unlawful or prohibited manner
  • Reverse engineer, modify, or alter products

SECTION 4 - ORDERS AND TRANSACTIONS

4.1 Offer to Purchase When you place an order, you are making a non-binding offer to purchase products. We are not obligated to accept your order.

4.2 Order Acceptance Your order is not accepted, and no contract exists, until:

  • We send you an order confirmation email
  • We receive and verify your payment
  • We confirm product availability
  • We approve your order at our sole discretion

4.3 Right to Refuse or Cancel Orders We reserve the absolute right to refuse, reject, or cancel any order at any time, before or after acceptance, for any reason or no reason, including:

  • Product unavailability
  • Pricing or product information errors
  • Suspected fraud or unauthorized transactions
  • Payment processing issues
  • Violations of these Terms
  • Credit or payment verification failures
  • Geographic restrictions
  • Unusual order patterns or quantities
  • Any reason we determine appropriate in our sole discretion

4.4 Cancellation After Acceptance Once an order is accepted and confirmed by us, you may NOT cancel the order. All sales are final upon our acceptance. Review your order carefully before submitting, as we are under no obligation to accommodate cancellation requests.

4.5 Order Modifications We cannot guarantee the ability to modify orders after submission. Order modification requests must be submitted immediately to support@notag.co.co, but we have no obligation to accommodate such requests.

4.6 No Refunds for Cancellations If we cancel your order after payment, we may issue a refund or store credit at our sole discretion. We are not liable for any damages, losses, or expenses resulting from order cancellations.

4.7 Personal Use Only You represent and warrant that:

  • All purchases are for personal or household use only
  • You will not resell products commercially
  • You will not export products for commercial purposes
  • You will not engage in any bulk purchasing for resale

4.8 Purchase Limits We reserve the right to limit purchase quantities per person, household, or order. Multiple orders may be cancelled if we determine they circumvent purchase limits.

SECTION 5 - PRICING AND PAYMENT

5.1 Pricing Discretion All prices are subject to change at any time without notice or liability. We reserve the right to:

  • Modify prices at any time
  • Correct pricing errors without liability
  • Offer different prices to different customers
  • Provide promotional pricing with separate terms

5.2 Price at Time of Order The price charged for a product is the price in effect when your order is accepted by us, not when you place the order. Prices may change between order placement and acceptance.

5.3 Additional Charges Prices displayed do NOT include:

  • Applicable taxes (sales tax, VAT, GST, etc.)
  • Shipping and handling fees
  • Customs duties, import fees, or tariffs
  • Any other governmental charges or fees

You are responsible for ALL such additional charges.

5.4 Pricing Errors We reserve the right to correct pricing errors on our Services, even after orders have been submitted or confirmed. If a pricing error occurs:

  • We may cancel the order without liability
  • We may contact you to request payment of the correct price
  • We have no obligation to honor incorrect prices

5.5 No Price Matching or Adjustments We do not offer:

  • Price matching with competitors
  • Price adjustments for sales or promotions after purchase
  • Retroactive application of discount codes
  • Refunds for price differences

5.6 Promotional Terms Promotions, discounts, and special offers:

  • Are subject to separate terms and conditions
  • May be modified or terminated at any time without notice
  • Cannot be combined unless explicitly stated
  • Are non-transferable and have no cash value
  • May be limited to certain customers or regions
  • Override these Terms in case of conflict (only regarding the specific promotion)

5.7 Payment Obligations You agree to provide current, complete, and accurate payment information. You represent and warrant that:

  • You are authorized to use the payment method provided
  • Your payment information is true, correct, and complete
  • Charges incurred will be honored by your financial institution
  • You will pay all charges at posted prices, including all fees and taxes
  • You will not dispute legitimate charges or initiate chargebacks for received products

5.8 Payment Processing

  • Payments are processed through third-party payment processors
  • We do not store complete payment card information
  • Payment authorization may take several days
  • We may place holds on your payment method to verify availability of funds
  • Failed payments may result in order cancellation and account suspension

5.9 Currency All prices are displayed in the currency indicated at checkout. Currency conversion rates (if applicable) are determined by your financial institution, and we have no control over conversion fees or rates.

5.10 Payment Disputes and Chargebacks Initiating a chargeback or payment dispute for any order you received constitutes fraud and breach of these Terms. We will:

  • Contest all unwarranted chargebacks with full documentation
  • Terminate your account immediately
  • Report fraudulent activity to payment processors and fraud databases
  • Reserve the right to pursue legal action for damages
  • Charge you for all costs incurred, including legal fees

You must contact us first to resolve any payment issues before initiating disputes.

SECTION 6 - SHIPPING AND DELIVERY

6.1 Shipping Estimates All shipping and delivery times are estimates only and are NOT guaranteed. Actual delivery times may vary significantly and may exceed stated estimates.

6.2 No Liability for Delays We are NOT responsible or liable for:

  • Shipping delays of any kind
  • Carrier delays or failures
  • Customs delays or issues
  • Weather-related delays
  • Natural disasters or force majeure events
  • Incorrect address information provided by you
  • Failed delivery attempts
  • Lost or stolen packages after carrier confirms delivery
  • Any other delays beyond our reasonable control

6.3 Shipping Address Responsibility You are solely responsible for:

  • Providing accurate, complete shipping information
  • Ensuring someone is available to receive packages
  • Monitoring tracking information
  • Contacting carriers regarding delivery issues

We are not liable for orders shipped to incorrect addresses provided by you.

6.4 Address Changes Address changes must be requested within 12 hours of order placement at support@notag.co. We cannot guarantee address changes after this period. We are not responsible if carriers cannot update addresses.

6.5 Risk of Loss Risk of loss and title for products pass to you upon transfer to the shipping carrier. After this point:

  • We are not responsible for lost, stolen, or damaged packages
  • You must file claims with the carrier or your insurance
  • We have no obligation to replace or refund lost packages

6.6 Delivery Confirmation If tracking shows "delivered," we consider the order successfully delivered, regardless of whether you received it. We are not responsible for:

  • Packages stolen after delivery
  • Packages delivered to incorrect locations despite correct address
  • Packages left in insecure locations by carriers
  • Packages claimed by others at your address

6.7 Undeliverable Packages If a package is returned due to:

  • Incorrect address provided by you
  • Refused delivery
  • Failed delivery attempts
  • Customs issues or refusal to pay duties

You will NOT receive an automatic refund. We may offer re-shipment at your expense or store credit minus all costs incurred.

6.8 International Shipping For international orders:

  • You are responsible for ALL customs duties, taxes, import fees, and charges
  • We cannot and will not mark items as "gifts" or undervalue products
  • Customs delays are beyond our control and we are not liable
  • Some products cannot be shipped to certain countries
  • International returns are generally not accepted

6.9 Shipping Costs

  • Shipping costs are non-refundable under any circumstances
  • Free shipping promotions do not apply to returns or reshipments
  • You are responsible for return shipping costs even for defective items (unless otherwise stated in our Return Policy)

SECTION 7 - RETURNS AND REFUNDS

7.1 Governing Policy All returns and refunds are governed exclusively by our Return and Refund Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge that you have read and agree to our Return and Refund Policy.

7.2 No Returns - Final Sale ALL SALES ARE FINAL. We do not accept returns or exchanges except for damaged, defective, or materially incorrect items as specified in our Return and Refund Policy.

7.3 No Cash Refunds We do NOT provide cash refunds under any circumstances. Approved claims may receive replacement or store credit only, at our sole discretion.

7.4 Strict Requirements Claims for damaged, defective, or incorrect items must:

  • Be submitted within 7 days of delivery
  • Include complete documentation as specified in our Return and Refund Policy
  • Meet all conditions outlined in our Return and Refund Policy

7.5 Our Sole Discretion All decisions regarding returns, refunds, replacements, or store credits are made at our sole and absolute discretion. Our decisions are final and not subject to appeal.

SECTION 8 - INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership All content on our Services, including but not limited to:

  • Trademarks, service marks, logos, and trade names
  • Text, graphics, images, photographs, videos, and audio
  • Software, code, and applications
  • Product descriptions and listings
  • Design, layout, and "look and feel"
  • Databases and compilations
  • All other content and materials

are owned by NOTAG, our affiliates, licensors, or suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Extremely Limited License These Terms grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal, non-commercial use. This license does NOT include any right to:

  • Copy, reproduce, distribute, or display any content
  • Modify, adapt, translate, or create derivative works
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use any data mining, robots, scraping, or automated data collection methods
  • Frame, mirror, or link to the Services without prior written consent
  • Remove, alter, or obscure any proprietary notices
  • Use our intellectual property for any commercial purpose
  • Download or store content except as necessary for normal browsing
  • Access the Services for competitive purposes

8.3 Restrictions on Use You expressly agree NOT to:

  • Copy or reproduce product images, descriptions, or listings
  • Use our content on other websites, marketplaces, or platforms
  • Create databases or compilations using our content
  • Use our trademarks or branding in any manner
  • Register domain names containing our trademarks
  • Use our intellectual property in meta tags, keywords, or hidden text
  • Create confusion regarding our sponsorship or endorsement

8.4 Trademark Rights NOTAG and all related names, logos, product and service names, designs, and slogans are trademarks of NOTAG or our licensors. You may not use these trademarks without our prior written permission. Unauthorized use may violate trademark, copyright, and other laws.

8.5 DMCA and Copyright Infringement We respect intellectual property rights. If you believe content on our Services infringes your copyright, contact us at support@notag.co with:

  • Description of the copyrighted work
  • Location of the infringing material
  • Your contact information
  • Statement of good faith belief
  • Statement of accuracy under penalty of perjury
  • Electronic or physical signature of copyright owner or authorized representative

We may terminate accounts of repeat infringers.

8.6 No License Transfer Nothing in these Terms grants or shall be construed as granting any license or rights to you under any patent, trademark, copyright, or other intellectual property. All rights not expressly granted are reserved by NOTAG.

8.7 Infringement Claims We reserve the right to investigate and prosecute violations of our intellectual property rights to the fullest extent of the law, including criminal prosecution and civil damages.

SECTION 9 - USER CONDUCT AND PROHIBITED USES

9.1 Acceptable Use You may use the Services only for lawful purposes and in accordance with these Terms.

9.2 Prohibited Activities You expressly agree NOT to:

Unlawful Activities:

  • Use the Services for any unlawful, fraudulent, or malicious purpose
  • Violate any international, federal, state, provincial, or local laws or regulations
  • Infringe intellectual property rights of any party
  • Transmit false, misleading, or deceptive information
  • Engage in any fraudulent activity

Harmful Activities:

  • Harass, abuse, threaten, harm, defame, or intimidate any person
  • Upload or transmit viruses, malware, ransomware, or malicious code
  • Interfere with or disrupt the Services, servers, or networks
  • Attempt to gain unauthorized access to any part of the Services
  • Bypass security measures or authentication mechanisms
  • Overload, spam, or conduct denial-of-service attacks

Commercial Misuse:

  • Reproduce, duplicate, copy, sell, resell, or exploit the Services commercially
  • Use the Services to compete with NOTAG or develop competing products
  • Scrape, spider, crawl, or use automated means to access the Services
  • Collect or harvest information about other users
  • Use the Services for unauthorized advertising or solicitation
  • Frame, mirror, or replicate any part of the Services

Account Misuse:

  • Create multiple accounts or fake accounts
  • Impersonate any person or entity
  • Share account credentials or access others' accounts
  • Use bots, scripts, or automation to interact with the Services
  • Manipulate or interfere with the operation of the Services

9.3 Consequences Violation of these prohibitions may result in:

  • Immediate account termination without refund
  • Banning from future use of Services
  • Forfeiture of outstanding orders and store credit
  • Legal action and pursuit of damages
  • Reporting to law enforcement authorities
  • Injunctive relief to prevent further violations

9.4 Cooperation with Investigations You agree to cooperate fully with any investigation of prohibited activities, including providing information and documentation upon request.

SECTION 10 - USER CONTENT AND FEEDBACK

10.1 User Submissions If you submit, upload, post, email, or otherwise transmit any content to us, including reviews, comments, suggestions, ideas, feedback, proposals, or other materials (collectively, "User Content"), you grant us the following rights:

10.2 Broad License Grant You grant NOTAG a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, sublicensable, non-exclusive license to:

  • Use, reproduce, modify, adapt, publish, translate, and create derivative works
  • Distribute, perform, display, and transmit User Content
  • Use User Content for any purpose, including commercial purposes
  • Incorporate User Content into other works in any form, media, or technology
  • Use your name, likeness, and personal information in connection with User Content

10.3 No Compensation You acknowledge and agree that:

  • We are not obligated to use or post your User Content
  • We have no obligation to maintain User Content in confidence
  • We have no obligation to pay you for User Content
  • We have no obligation to respond to User Content
  • We may use User Content without attribution

10.4 Your Representations and Warranties By submitting User Content, you represent and warrant that:

  • You own or have all necessary rights to the User Content
  • User Content does not infringe any third-party rights
  • User Content is accurate and not misleading
  • User Content complies with these Terms and applicable law
  • You have disclosed any compensation or incentives received for User Content
  • User Content does not contain confidential or proprietary information

10.5 Our Rights Regarding User Content We reserve the right to:

  • Monitor, edit, modify, or remove any User Content at our sole discretion
  • Use User Content for marketing, advertising, and promotional purposes
  • Refuse to post or remove User Content that violates these Terms
  • Disclose User Content to law enforcement or third parties if required
  • Take action against users who submit inappropriate User Content

10.6 Content Standards User Content must NOT:

  • Violate any intellectual property or proprietary rights
  • Contain unlawful, threatening, abusive, defamatory, obscene, or offensive content
  • Contain viruses or harmful code
  • Promote illegal activities or violate any laws
  • Impersonate any person or misrepresent your identity
  • Include unsolicited advertising or promotional content
  • Contain private information of others without consent
  • Be false, misleading, or deceptive

10.7 No Liability We assume no liability for User Content submitted by you or any third party. You are solely responsible for your User Content and its accuracy.

SECTION 11 - THIRD-PARTY SERVICES AND LINKS

11.1 Third-Party Tools and Services The Services may provide access to third-party tools, applications, websites, and services. We provide these "as is" and "as available" without any warranties, representations, or conditions of any kind.

11.2 No Responsibility We have no control over and assume no responsibility for:

  • Content, products, or services of third parties
  • Privacy policies or practices of third parties
  • Accuracy or reliability of third-party information
  • Actions or omissions of third parties

11.3 Third-Party Links Our Services may contain links to third-party websites or services. We are not responsible for examining or evaluating such third-party sites. If you access third-party sites, you do so at your own risk.

11.4 No Endorsement Our inclusion of third-party links or tools does not imply endorsement, sponsorship, or recommendation. We make no representations regarding third-party sites or services.

11.5 Third-Party Terms Your use of third-party services is subject to their own terms and conditions. You should review and understand third-party terms before using their services.

11.6 No Liability We are not liable for any harm, damages, losses, or expenses arising from:

  • Your use of third-party services
  • Your reliance on third-party content
  • Your transactions with third parties
  • Privacy practices of third parties

Direct all complaints, claims, and questions regarding third-party services to those third parties.

SECTION 12 - RELATIONSHIP WITH SHOPIFY

12.1 Platform Provider NOTAG is powered by Shopify Inc., which provides our e-commerce platform and infrastructure. However, all sales and transactions are made directly with NOTAG, not with Shopify.

12.2 Shopify's Limited Role By using the Services, you acknowledge and agree that:

  • Shopify is not a party to transactions between you and NOTAG
  • Shopify is not responsible for any aspect of sales or purchases
  • Shopify is not liable for any injury, damage, or loss from products or services
  • You release Shopify and its affiliates from all claims, damages, and liabilities arising from transactions with NOTAG

12.3 Shopify's Independent Rights Shopify may independently collect and process information about your use of the Services. Shopify's data practices are governed by its own privacy policy, not this Terms of Service.

12.4 No Modification This section accurately characterizes Shopify's relationship with our store and may not be removed or modified.

SECTION 13 - PRIVACY AND DATA

13.1 Privacy Policy Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that you have read and agree to our Privacy Policy.

13.2 Data Collection We and our service providers collect extensive information about you as described in our Privacy Policy, including:

  • Personal information you provide
  • Information collected automatically
  • Information from third parties

13.3 Consent to Data Practices By using the Services, you consent to:

  • Collection, use, and disclosure of your information as described in our Privacy Policy
  • International transfer and processing of your information
  • Sharing of information with Shopify and other service providers

13.4 Shopify Data Processing Shopify collects and processes personal information about your use of the Services. Information you submit will be transmitted to Shopify and third parties located in various countries.

For more information, review our Privacy Policy and Shopify's Privacy Policy at https://www.shopify.com/legal/privacy

SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

14.1 No Guarantee of Accuracy The Services may contain typographical errors, inaccuracies, omissions, or outdated information relating to:

  • Product descriptions and specifications
  • Pricing and availability
  • Promotions and offers
  • Shipping charges and delivery times
  • Any other content or information

14.2 Right to Correct We reserve the absolute right to:

  • Correct any errors, inaccuracies, or omissions
  • Change or update information at any time without notice
  • Cancel orders based on incorrect information, even after order confirmation or acceptance
  • Revoke offers or promotions due to errors

14.3 No Reliance You should not rely solely on information presented on the Services. We do not warrant that information is accurate, complete, reliable, current, or error-free.

14.4 No Liability We assume no liability for errors, inaccuracies, or omissions in any content. We are not obligated to update information or correct errors unless required by law.

SECTION 15 - DISCLAIMER OF WARRANTIES

15.1 AS-IS and AS-AVAILABLE Basis THE SERVICES AND ALL PRODUCTS, CONTENT, AND MATERIALS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

15.2 Warranty Disclaimer TO THE FULLEST EXTENT PERMITTED BY LAW, NOTAG EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied Warranties: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUALITY, ACCURACY, DURABILITY, MERCHANTABLE QUALITY
  • Service Warranties: UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OPERATION
  • Accuracy Warranties: ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT OR INFORMATION
  • Result Warranties: THAT PRODUCTS OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
  • Quality Warranties: SATISFACTORY QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE
  • Security Warranties: THAT THE SERVICES WILL BE SECURE OR FREE FROM BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS
  • Correction Warranties: THAT DEFECTS WILL BE CORRECTED

15.3 No Guarantees We make NO representations, warranties, or guarantees that:

  • Products will meet your expectations or be suitable for your intended purpose
  • The Services will be available, accessible, or function without interruption
  • Content or information on the Services is accurate or reliable
  • Any errors or defects will be corrected
  • The Services will be free from viruses or malicious code
  • Your use of the Services will be secure or private

15.4 Third-Party Products We make NO warranties regarding products sourced from third-party suppliers. We disclaim all liability for defects, quality issues, safety concerns, or any other problems with such products.

15.5 Your Risk You acknowledge that your use of the Services and purchase of products is at your sole risk. We do not warrant that products purchased will perform as expected or be free from defects.

15.6 Jurisdictional Variations Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights. In such jurisdictions:

  • The above disclaimers may not apply to you
  • Our liability is limited to the fullest extent permitted by applicable law
  • We disclaim all warranties to the maximum extent permitted

15.7 No Agency or Fiduciary Relationship Nothing in the Services creates any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship. We owe you no fiduciary duties.

SECTION 16 - LIMITATION OF LIABILITY

16.1 Maximum Liability Cap TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE TOTAL LIABILITY OF NOTAG, OUR AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR SUPPLIERS (COLLECTIVELY, THE "NOTAG PARTIES") EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
  • ONE HUNDRED DOLLARS ($100 USD)

16.2 Excluded Damages TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE NOTAG PARTIES BE LIABLE FOR ANY:

Direct Damages:

  • Lost profits, revenue, sales, savings, or business opportunities
  • Loss of data, content, or information
  • Loss of goodwill or reputation
  • Business interruption or downtime

Indirect and Consequential Damages:

  • Indirect, incidental, special, exemplary, punitive, or consequential damages
  • Damages arising from reliance on information from the Services
  • Damages from errors, omissions, or inaccuracies
  • Damages from delays, interruptions, or unavailability
  • Damages from unauthorized access or alterations
  • Replacement costs or substitute products
  • Personal injury or property damage

Product-Related Damages:

  • Damages arising from product defects, quality issues, or unsuitability
  • Damages from product use, misuse, or inability to use
  • Damages from product descriptions or specifications
  • Allergic reactions or adverse effects

Service-Related Damages:

  • Damages from shipping delays, lost packages, or delivery failures
  • Damages from order cancellations or modifications
  • Damages from account suspensions or terminations
  • Damages from pricing errors or availability issues

16.3 Basis of Liability The above limitations apply regardless of the legal theory or basis of liability, including:

  • Breach of contract or warranty
  • Negligence or gross negligence
  • Strict liability or product liability
  • Tort or other legal theory
  • Statutory claims
  • Any other cause of action

16.4 Knowledge of Possibility These limitations apply even if:

  • We have been advised of the possibility of such damages
  • Damages were foreseeable or should have been foreseen
  • A remedy fails of its essential purpose
  • You have suffered actual damages

16.5 Allocation of Risk The limitations of liability are a fundamental element of the basis of the bargain between you and NOTAG. The Services would not be provided without such limitations.

16.6 Shopify Limitation IN NO EVENT SHALL SHOPIFY OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR TRANSACTIONS WITH NOTAG.

16.7 Jurisdictional Variations Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

SECTION 17 - INDEMNIFICATION

17.1 Your Indemnification Obligation You agree to indemnify, defend, and hold harmless NOTAG, Shopify, and all NOTAG Parties from and against any and all:

  • Claims, demands, actions, or lawsuits
  • Liabilities, losses, damages, or costs
  • Expenses, including reasonable attorneys' fees and court costs
  • Fines, penalties, or settlements

arising from or relating to:

Your Actions:

  • Your use or misuse of the Services
  • Your violation of these Terms or any applicable law
  • Your violation of any third-party rights, including intellectual property, privacy, or contractual rights
  • Your breach of any representations or warranties in these Terms

Your Content:

  • Any User Content you submit or transmit through the Services
  • Any false, misleading, or inaccurate information you provide
  • Your reviews, comments, or feedback

Your Transactions:

  • Any purchases or transactions you make through the Services
  • Chargebacks or payment disputes you initiate
  • Claims regarding products you purchased
  • Your resale or commercial use of products

Your Conduct:

  • Fraudulent, unlawful, or harmful activity associated with your account
  • Your negligence or willful misconduct
  • Your failure to comply with applicable laws or regulations
  • Unauthorized use of your account by others due to your failure to maintain security

17.2 Defense and Control We reserve the right to:

  • Assume exclusive defense and control of any matter subject to indemnification by you
  • Require you to pay for our defense costs, including attorneys' fees
  • Select counsel of our choice at your expense
  • Settle claims as we deem appropriate, with or without your consent

17.3 Your Cooperation You agree to:

  • Fully cooperate with our defense of indemnified claims
  • Provide all relevant documents, information, and testimony
  • Not settle any claim requiring obligations from us without our prior written consent
  • Not make any statements that could prejudice our defense

17.4 Survival This indemnification obligation survives the termination of these Terms and your use of the Services indefinitely.

17.5 No Limitation on Other Remedies This indemnification is in addition to, and not in lieu of, any other remedies available to us at law or in equity.

SECTION 18 - DISPUTE RESOLUTION AND ARBITRATION

18.1 Mandatory Arbitration Agreement YOU AND NOTAG AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY TRANSACTION BETWEEN US (COLLECTIVELY, "DISPUTES") SHALL BE RESOLVED BY BINDING ARBITRATION, EXCEPT AS PROVIDED BELOW.

18.2 Arbitration Agreement Scope This arbitration agreement applies to all Disputes, including:

  • Contract claims, breach of warranty
  • Tort claims, including negligence and fraud
  • Statutory claims under consumer protection, privacy, or other laws
  • Claims arising before these Terms
  • Claims that may arise after termination of these Terms

18.3 Exceptions to Arbitration The following Disputes are NOT subject to arbitration:

  • Claims in small claims court if they qualify for that court's jurisdiction
  • Claims for equitable relief to protect intellectual property rights
  • Claims that cannot be arbitrated under applicable law

18.4 Pre-Arbitration Informal Dispute Resolution BEFORE initiating arbitration, you agree to:

  • Contact us at support@notag.co with a detailed description of the Dispute
  • Attempt to resolve the Dispute informally for at least thirty (30) days
  • Provide all relevant information and documentation
  • Engage in good faith negotiations

Failure to comply with this requirement may result in dismissal of your arbitration claim.

18.5 Arbitration Rules and Procedures If informal resolution fails, arbitration shall be conducted as follows:

Arbitration Administrator:

  • Arbitration will be administered by a mutually agreed upon arbitration organization
  • If parties cannot agree, arbitration will be conducted under the rules of the jurisdiction where NOTAG is located

Arbitrator Selection:

  • One neutral arbitrator will be selected according to applicable rules
  • The arbitrator must be a licensed attorney or retired judge

Arbitration Location:

  • Arbitration will be conducted remotely via videoconference unless both parties agree otherwise
  • If in-person hearing is required, location will be determined by the arbitrator considering convenience and cost

Arbitration Costs:

  • Each party bears their own attorneys' fees and costs
  • Arbitration filing fees and arbitrator fees will be allocated according to applicable arbitration rules
  • The prevailing party may be awarded costs and fees at the arbitrator's discretion

18.6 Arbitration Process

  • Discovery will be limited as determined by the arbitrator
  • The arbitrator may award any relief available in court
  • The arbitrator's decision will be final and binding
  • The arbitrator must issue a written decision with findings of fact and conclusions of law
  • Judgment on the award may be entered in any court of competent jurisdiction

18.7 CLASS ACTION WAIVER YOU AND NOTAG AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

This means:

  • NO class arbitrations, class actions, or representative actions
  • NO joinder or consolidation of claims without consent of all parties
  • NO private attorney general actions
  • The arbitrator may NOT consolidate claims without consent of all parties
  • The arbitrator may award relief only to the individual party seeking relief

18.8 Jury Trial Waiver TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND NOTAG WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE SUBJECT TO ARBITRATION OR LITIGATED IN COURT.

18.9 Opt-Out Right You have the right to opt-out of this arbitration agreement by sending written notice to support@notag.co within thirty (30) days of first accepting these Terms. Your opt-out notice must include:

  • Your full name and email address
  • Clear statement that you wish to opt-out of the arbitration agreement
  • Your electronic or physical signature

If you opt-out, all other terms still apply, but Disputes will be resolved in court subject to Section 19 below.

18.10 Future Changes Notwithstanding any provision in these Terms to the contrary, you and NOTAG agree that if we make any future change to this arbitration agreement (other than a change to our contact information), you may reject that change by sending written notice within thirty (30) days of the change, and your rejection will apply only to the new change.

18.11 Severability If any portion of this arbitration agreement is found to be unenforceable:

  • The unenforceable portion will be severed
  • The remainder of the arbitration agreement will remain in effect
  • If the class action waiver is found unenforceable, the entire arbitration agreement (but not the rest of these Terms) will be void

18.12 Survival This arbitration agreement survives the termination of these Terms and your relationship with NOTAG.

SECTION 19 - GOVERNING LAW AND JURISDICTION

19.1 Governing Law These Terms, your use of the Services, and any Disputes shall be governed by and construed in accordance with the laws applicable to NOTAG's business operations, without regard to conflict of law principles.

19.2 Exclusive Jurisdiction For any Disputes not subject to arbitration under Section 18, you agree that such Disputes shall be resolved exclusively in the courts having jurisdiction over NOTAG's operations. You and NOTAG consent to the personal jurisdiction and venue of such courts and waive any objections to jurisdiction or venue.

19.3 Waiver of Jury Trial For any Disputes litigated in court, YOU WAIVE ANY RIGHT TO A JURY TRIAL to the fullest extent permitted by law.

19.4 Limitation Period You agree that any claim or cause of action arising from or related to the Services or these Terms must be filed within ONE (1) YEAR after the claim or cause of action arose, or such claim or cause of action shall be forever barred, regardless of any statute or law to the contrary.

19.5 Injunctive Relief We may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or prevent irreparable harm, without posting bond.

SECTION 20 - TERMINATION

20.1 Our Right to Terminate We may, in our sole and absolute discretion, at any time and for any reason or no reason, with or without notice:

  • Suspend, disable, restrict, or terminate your access to all or any part of the Services
  • Delete or remove your account and all associated content
  • Cancel outstanding orders without refund
  • Forfeit any store credit or promotional benefits
  • Refuse future service to you

20.2 Reasons for Termination Reasons for termination may include, but are not limited to:

  • Violation of these Terms or any policy
  • Fraudulent, abusive, illegal, or harmful activity
  • Chargebacks or payment disputes
  • Multiple customer service complaints
  • Suspected fraud or account security concerns
  • Extended periods of inactivity
  • Requests by law enforcement or government agencies
  • Technical or security issues
  • Discontinuation or material modification of the Services
  • Business reasons at our discretion
  • Any other reason we deem appropriate

20.3 Your Right to Terminate You may terminate your account at any time by:

  • Ceasing to use the Services
  • Contacting us at support@notag.co to request account deletion

Termination by you does not relieve you of any obligations or liabilities incurred prior to termination.

20.4 Effect of Termination Upon termination of your account:

  • Your right to access and use the Services immediately ceases
  • You remain liable for all amounts due and payable up to and including the date of termination
  • We may delete your account, content, and information without liability
  • Outstanding orders may be cancelled at our discretion without refund
  • Store credit, promotional benefits, and rewards are forfeited without compensation
  • You may not create a new account without our express written permission

20.5 No Refunds Upon Termination Termination of your account, whether by you or us, does NOT entitle you to any refunds for:

  • Purchases already made
  • Unused Services or subscriptions
  • Store credit or promotional benefits
  • Any other amounts paid

20.6 Survival The following sections survive termination indefinitely:

  • Intellectual Property Rights
  • User Content and Feedback
  • Disclaimer of Warranties
  • Limitation of Liability
  • Indemnification
  • Dispute Resolution and Arbitration
  • Governing Law and Jurisdiction
  • General Provisions
  • Any other provisions that by their nature should survive

20.7 Reinstatement If your account is terminated, you may request reinstatement by contacting support@notag.co. Reinstatement is entirely at our discretion and may be subject to conditions, including payment of fees or compliance with additional requirements.

SECTION 21 - FORCE MAJEURE

21.1 No Liability for Events Beyond Control We are not liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

Natural Events:

  • Acts of God, earthquakes, floods, fires, storms, hurricanes, tsunamis
  • Extreme weather conditions
  • Epidemics, pandemics, or disease outbreaks
  • Natural disasters

Human Events:

  • War, terrorism, riots, civil unrest, or armed conflict
  • Government actions, orders, or regulations
  • Labor disputes, strikes, or lockouts
  • Embargoes or trade restrictions

Technical Events:

  • Internet outages or failures
  • Power outages or utility failures
  • Telecommunications failures
  • Cyberattacks or hacking attempts
  • Software or hardware failures

Supply Chain Events:

  • Supplier failures or delays
  • Manufacturing issues
  • Shipping or logistics disruptions
  • Customs delays or restrictions
  • Shortages of materials, labor, transportation, or facilities

21.2 Suspension of Obligations During any force majeure event:

  • Our obligations under these Terms are suspended for the duration of the event
  • We may cancel orders without liability
  • Delivery times may be extended indefinitely
  • We are not liable for any damages or losses

21.3 Right to Terminate If a force majeure event continues for more than thirty (30) days, we may terminate affected orders or your account without liability.

SECTION 22 - GENERAL PROVISIONS

22.1 Entire Agreement These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and NOTAG regarding the Services and supersede all prior or contemporaneous agreements, communications, proposals, representations, or understandings, whether oral or written.

22.2 Severability If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction:

  • That provision shall be deemed severable and shall not affect the validity and enforceability of remaining provisions
  • The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving our intent
  • The remaining provisions shall remain in full force and effect

22.3 Waiver Our failure or delay in exercising any right, power, or privilege under these Terms shall NOT constitute a waiver of such right, power, or privilege. Any waiver must be:

  • In writing and signed by an authorized representative of NOTAG
  • Limited to the specific instance and does not waive future instances
  • Not construed as a continuing waiver

No single or partial exercise of any right shall preclude further exercise of that right or any other right.

22.4 Assignment By You: You may NOT assign, transfer, delegate, or otherwise dispose of these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision is null and void.

By Us: We may freely assign, transfer, or delegate these Terms and our rights and obligations without restriction, notice, or your consent, including:

  • To affiliates or subsidiaries
  • In connection with merger, acquisition, reorganization, or sale of assets
  • To third-party service providers
  • For any business purpose

22.5 No Third-Party Beneficiaries These Terms are for the sole benefit of you and NOTAG and do not create any third-party beneficiary rights, except that Shopify and other service providers are intended third-party beneficiaries of provisions protecting them.

22.6 No Agency or Partnership Nothing in these Terms creates any:

  • Agency, partnership, joint venture, or employment relationship
  • Franchisor-franchisee relationship
  • Fiduciary duty owed to you
  • Authority to bind us or make commitments on our behalf

22.7 Notices Notices to You: We may provide notices to you by:

  • Posting on the Services
  • Sending email to your registered email address
  • Any other reasonable means

Notices are effective upon posting or sending, regardless of whether you receive or read them.

Notices to Us: You must send notices to us at:

  • Email: support@notag.co
  • Subject Line: Must clearly indicate the subject matter

Notices to us are effective only when received and acknowledged by us.

22.8 Electronic Communications You consent to receive electronic communications from us, including:

  • These Terms and policies
  • Agreements and disclosures
  • Transactional communications
  • Marketing communications (subject to opt-out rights)

You agree that all agreements, notices, disclosures, and communications provided electronically satisfy any legal requirement that such communications be in writing.

22.9 Language These Terms are drafted in English. Any translations are provided for convenience only. If there is any conflict between the English version and any translation, the English version shall prevail and control.

22.10 Headings The headings and section titles in these Terms are for convenience only and have no legal or contractual effect. They do not limit or affect the interpretation of these Terms.

22.11 Interpretation

  • "Including" means "including but not limited to"
  • Singular includes plural and vice versa
  • "Or" is not exclusive
  • Any ambiguities shall be construed in favor of NOTAG, not against the drafter

22.12 Electronic Signatures Your electronic acceptance of these Terms (including clicking "I agree," creating an account, or using the Services) constitutes your electronic signature and has the same legal effect as a handwritten signature.

22.13 Relationship to Other Agreements If you have separate written agreements with us, those agreements control to the extent of any conflict with these Terms.

22.14 Independent Covenants Each provision of these Terms constitutes an independent and severable covenant. Breach of one provision does not excuse compliance with other provisions.

SECTION 23 - ADDITIONAL TERMS FOR SPECIFIC SERVICES

23.1 Promotional Codes and Discounts

  • Promotional codes are non-transferable and have no cash value
  • Only one promotional code may be used per order unless explicitly stated
  • Promotional codes cannot be applied retroactively to previous orders
  • We reserve the right to cancel promotional codes at any time
  • Promotional codes may have expiration dates and usage restrictions
  • Fraudulent use of promotional codes results in account termination

23.2 Store Credit and Gift Cards

  • Store credit is non-transferable, non-refundable, and has no cash value
  • Store credit expires as specified or within one (1) year if not specified
  • We are not responsible for lost, stolen, or expired store credit
  • Store credit may be forfeited upon account termination
  • Gift cards are subject to separate terms and conditions

23.3 Referral Programs

  • Referral programs are subject to separate terms and program rules
  • We reserve the right to modify or terminate referral programs at any time
  • Fraudulent referrals result in forfeiture of benefits and account termination
  • Referral rewards may have expiration dates and usage restrictions

23.4 Loyalty Programs

  • Loyalty programs are subject to separate terms and may be modified or terminated at any time
  • Points or rewards have no cash value and are non-transferable
  • We reserve the right to adjust, reduce, or forfeit points for any reason
  • Points may expire as specified in program terms

23.5 Subscriptions and Recurring Orders If we offer subscription services:

  • You authorize recurring charges to your payment method
  • Subscriptions automatically renew unless cancelled
  • You must cancel before the next billing cycle to avoid charges
  • Prices may change with notice as required by law
  • No refunds for partial subscription periods

SECTION 24 - SPECIFIC DISCLAIMERS AND WARNINGS

24.1 Product Safety

  • We are not liable for injuries, damages, or adverse effects from product use
  • You are responsible for reading all product warnings and instructions
  • Consult professionals before using products for medical or health purposes
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Some products may not be suitable for children, pregnant women, or individuals with certain conditions

24.2 Product Authenticity

  • We source products from various suppliers
  • We do not guarantee products are authentic branded items unless explicitly stated
  • Products may be compatible alternatives, not original manufacturer products
  • Trademarks belong to their respective owners

24.3 Product Compatibility

  • We do not guarantee products will be compatible with your devices or requirements
  • You are responsible for verifying compatibility before purchase
  • Technical specifications are provided for reference only and may not be accurate

24.4 Color and Appearance

  • Colors and appearance may vary significantly from images
  • Images may be digitally enhanced or represent similar products
  • Lighting, screen settings, and device variations affect color perception

24.5 Size and Measurements

  • Sizes may vary from standard sizing in your region
  • Measurements are approximate and may have tolerances of ±1-3cm
  • Refer to size charts carefully and measure before ordering

24.6 Import and Export Compliance

  • You are responsible for compliance with import/export laws
  • Some products may be restricted in certain countries
  • We are not responsible for customs seizures or regulatory violations

SECTION 25 - CONTACT INFORMATION

25.1 General Inquiries For questions about these Terms or the Services:

NOTAG
Email: support@notag.co
Subject Line: "Terms of Service Inquiry"

25.2 Legal Notices For legal notices, including intellectual property claims:

Email: support@notag.co
Subject Line: "Legal Notice"

25.3 Customer Service For customer service issues:

Email: support@notag.co
Subject Line: Include your order number

25.4 Response Time

  • We will respond to inquiries within a reasonable time
  • Response times may vary depending on inquiry volume
  • Some inquiries may take 5-10 business days or longer
  • We are not obligated to respond to all inquiries

SECTION 26 - ACKNOWLEDGMENT AND ACCEPTANCE

BY ACCESSING, BROWSING, OR USING THE SERVICES IN ANY MANNER, INCLUDING BUT NOT LIMITED TO VISITING OR BROWSING THE WEBSITE, REGISTERING FOR AN ACCOUNT, PLACING AN ORDER, OR MAKING A PURCHASE, YOU:

  • ACKNOWLEDGE that you have read, understood, and had sufficient opportunity to consider these Terms of Service in their entirety
  • AGREE to be bound by these Terms and all incorporated policies
  • CONSENT to all terms, conditions, disclaimers, waivers, and limitations contained herein
  • REPRESENT AND WARRANT that you meet all eligibility requirements
  • ACCEPT the arbitration agreement and class action waiver in Section 18
  • WAIVE any rights inconsistent with these Terms to the fullest extent permitted by law
  • ACKNOWLEDGE that these Terms constitute a binding legal agreement between you and NOTAG

IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO ACCESS OR USE THE SERVICES AND MUST IMMEDIATELY CEASE ALL USE.

YOUR CONTINUED USE OF THE SERVICES AFTER ANY CHANGES TO THESE TERMS CONSTITUTES YOUR BINDING ACCEPTANCE OF SUCH CHANGES.

FINAL PROVISIONS

Effective Date: These Terms are effective as of the date you first access or use the Services, whichever is earlier.

Version: Last Updated October 7, 2025

Contact: support@notag.co for questions regarding these Terms

END OF TERMS OF SERVICE